Frequently asked questions
Where are you located?
We are located in Mississauga, near Dixie Rd & Lakeshore Rd E.
The exact pickup address will be provided after purchase confirmation and pickup arrangement.
Pickup is by appointment only.
How does pickup work?
After your purchase is confirmed, we will contact you to arrange a convenient pickup time.
Pickup is available by appointment only.
How soon should I pick up my order?
We kindly ask customers to arrange pickup within a reasonable timeframe after confirmation. Clear and timely communication is appreciated.
What payment methods do you accept?
Payment is made upon pickup of the item.
We accept cash or e-transfer. The available payment method will be confirmed when arranging the pickup time.
What is the return policy?
Returns are accepted within 48 hours only if the item is not as described. If the item matches the description and photos, the sale is final.
Please review all photos and descriptions carefully and feel free to ask questions before purchasing.
Can I inspect the item at pickup?
Yes, you are welcome to inspect the item at pickup before completing payment.
Are items tested before sale?
Whenever possible, items are tested and inspected before sale. Any known issues are clearly stated in the product description.
Do you negotiate prices?
Our prices are set fairly based on market research and item condition.
Reasonable offers may be considered, but we aim to keep pricing transparent and consistent for all customers.
Can I reserve an item?
Items are available on a first come, first served basis.
We do not hold items without confirmed pickup arrangements.
